Complaints Handling
Building a school culture that features positive and respectful relationships
St Paul’s Bentleigh is committed to building a school culture that features positive and respectful relationships. As Catholic Schools, these relationships are wounded in the values of the gospel, in particular the values of justice, compassion, reconciliation, truth and love. In keeping with Catholic social teaching, a respect for the innate dignity of each person shapes all our relationships.
In building and nurturing this culture, we acknowledge that students and parents can sometimes feel aggrieved about something that is happening at the school. Every member of our school community has a right to have their grievance or complaint addressed, and we will work positively and resolutely to achieve a satisfactory outcome for the people involved.